At Plenary IT Solutions, we recognise that privacy is essential. This Privacy Policy applies to all products and services provided by us.
Collection of Information
We collect various information when you register with our company, during your usage of our products and services when you visit the pages of our partners. We may combine information about you with information we obtain from other partners or companies to provide you with a better experience or improve the quality of our services. When you sign in to our services, you are not anonymous to us. We automatically receive and record information from your computer and browser, including your IP address, cookie information, software and hardware attributes, the page you request and other standard browser parameters.
When you use our services, we send one or more cookies – a small file containing a string of characters – to your device that uniquely identifies your browser. We use cookies to improve our service’s quality, including storing user preferences, tracking user trends, and providing a better experience. We may set one or more cookies in your browser when you use our or one of our partner’s services. When you send messages, publish content, post material, transmit information or email through our services, we may retain the same to process your inquiries, respond to your requests and improve our services.
Our infrastructure consists of servers deployed at multiple data centres owned and operated by our partners or us. All information collected within our services resides on this network of servers.
Use of Information
We only use and process personal information for the purposes described in this Privacy Policy. In addition to the above, such purposes include:
- Communicating with you
- Making the sites or services easier to use by eliminating the need for you to enter the same information repeatedly
- Providing our services
- Auditing, research, and analysis to maintain, protect and improve our services
- Ensuring the technical functioning of our network
- Protecting our rights or property and that of our users
- Developing new services
- As described in the respective terms of service of each of our services and the Plenary IT Solutions Customer Master Agreement
No-Spam Policy
We have a strict No-Spam Policy prohibiting using any data collected to send spam. We will not sell any contact information to third parties.
Choices for Personal Information
When you sign up for a particular service that requires registration, we ask you to provide personal information. If we use this information in a manner different from the purpose defined herein and in terms of the services offered, we will ask for your consent before such use. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some of our features and services may malfunction if your cookies are disabled. You can decline to submit personal information to any of our services, in which case we may not be able to provide those services.
Information Sharing
We only share personal information with other companies or individuals in the following limited circumstances:
- We have your consent.
- We are sharing the information with our subsidiaries, affiliated companies or other trusted businesses or persons to process personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
- We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to:
(a) satisfy any applicable law, regulation, legal process or enforceable governmental request,
(b) enforce applicable Terms of Service, including investigation of potential violations thereof,
(c) detect, prevent, or otherwise address fraud, security or technical issues, or
(d) protect against harm to rights, property or safety of our users, us or the public as required or permitted by law. - We may share certain pieces of aggregated, non-personal information with third parties, such as the number of users by demographic. Such information does not identify you individually.
- As permitted and described in the respective terms of service of each of our services and the Plenary IT Solutions Customer Master Agreement
Information Security
We take appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, and physical security measures to guard against unauthorised access to systems where we store personal data.
We restrict access to personal information to our employees, contractors and agents who need to know that information to operate, develop or improve our services. Confidentiality obligations bind these individuals and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
Accessing and Updating Personal Information
When you use our services, we make reasonable faith efforts to provide access to your personal information and correct this data if it is inaccurate.
Changes to this Privacy Policy
Please note that this Privacy Policy may change from time to time.